Professional Conduct
Mutual respect is essential. We maintain a professional, safe, and respectful environment. No inappropriate, disrespectful, or abusive behavior will be tolerated. Therapists may end sessions immediately if professional conduct standards are violated.
Client Responsibility
Clients are responsible for providing accurate health information. Communicate openly with your therapist regarding your comfort level, pressure, and positioning during the session. If you experience discomfort, please communicate this immediately.
Appointment Policy
Appointments are reserved specifically for each client. We ask that you respect your scheduled appointment time and provide adequate notice if you need to make a change. Our policies help us maintain a professional experience for everyone.
Payments & Deposits
A $50 deposit is required to secure your appointment. The deposit is non-refundable in the event of cancellation or rescheduling. The remaining balance must be paid at the time of your appointment.
Minimum Age
We primarily serve clients 18 years of age and older. Minors may be accepted for certain services when accompanied by a parent or legal adult. Additional restrictions may apply depending on the type of treatment requested.
Late Arrival
We recommend arriving 10 minutes before your scheduled appointment. If you arrive late, your treatment time may be reduced. The full service price may still apply. Please contact us as soon as possible if you know you will be late.
Health & Hygiene
For the safety and well-being of our clients and staff, it is important to inform us of any relevant health conditions, injuries, or allergies. Clients are expected to maintain appropriate personal hygiene. If you are experiencing symptoms of illness, please contact us before your appointment.
Booking Policies
MASSAGE CENTER POLICIES
By booking an appointment with Aquarius Hands Facial & Massage Therapy, clients acknowledge and agree to the terms and conditions described above.
Cancellations & Rescheduling
Cancellations or appointment changes must be made at least 8 hours in advance. Appointments canceled or rescheduled with less than 8 hours' notice may be subject to our deposit policy. We appreciate your consideration, as advance notice allows us to offer the appointment time to another client.